Terms & Conditions

MINIMUMS: Opening Order minimum is $50.00.

Payment: We accept Visa, MasterCard, Amex, Paypal thru the PayPal payment network.  Payment is required at time of ordering, we will not process the payment until your order has been shipped.  We do not accept COD.

 

REORDERS: Minimum amount for reorders is $50.00. DISPLAY: Earrings are typically hung on earring cards that include our company name and tagline. However, we will inquire before shipping whether you would like to use our packaging or if you would prefer to use yours. Necklaces cards and business cards can be shipped by request.

 

PRICING: We suggest x2.2 for the retail price, there is a suggested retail price range on each product page.

 

CHANGES TO ORDERS: Any changes or cancellation to orders must be emailed to sales@eyeglass-holders-wholesale.com or by phone within three days of placing your order. No cancellations to rush orders. Orders cannot be cancelled once they have been shipped.

 

DELIVERY & SHIPPING: Orders will be completed and shipped within 2-4 business days from the date the order was placed. Shipping costs will be calculated at checkout – we will periodically offer discounted or free shipping. Sign up for our newsletter for these promotional offers!
We ship via UPS with delivery confirmation from New York.
International orders are shipped thru a 3rd party and subject to any custom restrictions/shipping requirements. Buyer is responsible for all duties and import taxes/fees.

Rush shipping is not normally available but please contact us if you need something right away and we will provide available options.

BACKORDERS: We strive to ship complete, but on occasion we sometimes run out of our most popular designs. If this is the case, we will contact you to give you the option to change your order or wait for the item to restock. All backorders will be noted on your invoice and will be shipped out as soon as possible. We will pay for any shipping charges on backorders. We will not cancel backorders unless requested.

DAMAGES/SHORT/LOST GOODS: Please inspect all shipments immediately upon arrival. Contact us at sales@eyeglass-holders-wholesale.com within 7 days of receipt of damaged, missing or defective shipments. Please keep all packaging materials so we may collect shipping insurance. If necessary, a return authorization number (RA#) will be required for any return.

 

RETURNS / EXCHANGES: If you are not completely satisfied with the items in your order for any reason, please contact us within three business days of receiving your order by phone or to sales@eyeglass-holders-wholesale.com. You will need a return authorization number (RA#).

Returned items must be new, in their original packaging, and undamaged to be eligible for refund or exchange. We reserve the right to refuse items that are returned without prior notice, in a condition unacceptable for resale or without an RA #. All shipping, tracking and insurance charges for returns and exchanges are the retailer’s responsibility and cannot be refunded.

By becoming a wholesale retailer of Eyeglass-Holders-Wholesale.com, you are agreeing to these terms and conditions. Questions or concerns, please feel free to email us at sales@eyeglass-holders-wholesale.com.